Sunday, March 6, 2022
12:00 PM - 6:30 PM
Registration Desk Open
6:00 PM - 9:00 PM
Welcome Reception
Monday, March 7, 2022
6:30 AM - 8:00 AM
Breakfast
6:30 AM - 5:30 PM
Registration/Information Desk Open
8:00 AM - 8:15 AM
Welcome
8:15 AM - 9:00 AM
Opening Remarks
9:00 AM - 9:30 AM
Operations Vision
9:30 AM - 10:15 AM
Customer Journey
10:15 AM - 11:00 AM
Break & Networking with Exhibitors
11:00 AM - 11:45 AM
Accelerating Our Brand Strategy
11:45 AM - 1:30 PM
Lunch & Networking with Exhibitors
1:30 PM - 2:15 PM
Manager Breakout 1: SMILE Leadership Academy
Manager Breakout 2: Pride of Place
Manager Breakout 3: Speed
Manager Breakout 4: Explore the Expo Hall
Owner Breakout 1: Accelerate Your Organization
Owner Breakout 2: Accelerate Your Growth
Owner Breakout 3: Hospitality & Pride of Place
Owner Breakout 4: Explore the Expo Hall
2:15 PM - 2:45 PM
Break & Networking with Exhibitors
2:45 PM - 3:15 PM
All Day Smiles
3:15 PM - 4:15 PM
Harvest Update
4:15 PM - 6:00 PM
Networking Reception
6:00 PM - 11:59 PM
Evening on your own
Tuesday, March 8, 2022
6:30 AM - 8:00 AM
Breakfast
6:30 AM - 5:30 PM
Registration/Information Desk Open
8:00 AM - 8:15 AM
Welcome
8:15 AM - 9:15 AM
Keynote Speaker
9:15 AM - 9:45 AM
Break & Networking with Exhibitors
9:45 AM - 10:45 AM
Acceleration to a Brand of a Lifetime
10:45 AM - 11:30 AM
Innovation Journey
11:30 AM - 1:00 PM
Lunch & Networking with Exhibitors
1:00 PM - 1:45 PM
Manager Breakout 1: SMILE Leadership Academy
Manager Breakout 2: Pride of Place
Manager Breakout 3: Speed
Manager Breakout 4: Explore the Expo Hall
Owner Breakout 1: Accelerate Your Organization
Owner Breakout 2: Accelerate Your Growth
Owner Breakout 3: Hospitality & Pride of Place
Owner Breakout 4: Explore the Expo Hall
1:45 PM - 2:15 PM
Break & Networking with Exhibitors
2:15 PM - 3:00 PM
Manager Breakout 1: SMILE Leadership Academy
Manager Breakout 2: Pride of Place
Manager Breakout 3: Speed
Manager Breakout 4: Explore the Expo Hall
Owner Breakout 1: Accelerate Your Organization
Owner Breakout 2: Accelerate Your Growth
Owner Breakout 3: Hospitality & Pride of Place
Owner Breakout 4: Explore the Expo Hall
3:00 PM - 3:30 PM
Break & Networking with Exhibitors
3:30 PM - 4:15 PM
Manager Breakout 1: SMILE Leadership Academy
Manager Breakout 2: Pride of Place
Manager Breakout 3: Speed
Manager Breakout 4: Explore the Expo Hall
Owner Breakout 1: Accelerate Your Organization
Owner Breakout 2: Accelerate Your Growth
Owner Breakout 3: Hospitality & Pride of Place
Owner Breakout 4: Explore the Expo Hall
6:00 PM - 9:00 PM
Awards Banquet
Wednesday, March 9, 2022
6:30 AM - 8:00 AM
Information Desk Open
6:30 AM - 9:00 AM
Breakfast